Who the businesses are

Who the businesses on Pratoroo are

The businesses on Pratoroo are independent restaurants, cafés, bakeries, bars, pizzerias, take-aways, grocery shops and butchers selling their own products.

Each business:

• is the seller of your order: it sets the menu, the prices, the delivery fee and the minimum order;
• prepares the order and, when it delivers, delivers it with its own couriers (Pratoroo does not deliver);
• is responsible for quality, food safety and allergen information;
• issues the invoice for the order;
• has its own complaints book.

How we check the businesses

Before a business appears on Pratoroo, our team checks:

• the tax number (NIF) and the name of the company or self-employed person;
• the business documents (for example the commercial registry certificate and articles of association, or an ID document and the declaration of start of activity for self-employed people);
• the partner contract, signed by the person responsible for the business.

The check mark next to the name shows that the business passed this check.

What Pratoroo does

Pratoroo, by GINGER DIALOGUE - UNIPESSOAL LDA, provides the ordering page, online payment and order tracking. It charges the business a commission per order; customers pay no fee to Pratoroo.

Do you run a business? Register your business.